Shipping policy

Shipping Policy

At The Mage Home, we strive to provide our customers with a seamless shopping experience. This Shipping Policy outlines the terms and conditions regarding the delivery of our products.

We ship to all locations within India and Worldwide.

Shipping Timeframe: We aim to dispatch your orders in India within 10 business days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances, such as weather conditions or public holidays.

Shipping Charges: We offer free shipping to all our orders within India. For international deliveries, shipping charges apply at checkout and may vary depending on the product and destination.

Taxes and Customs Duties for the Orders

For Indian customers, the product prices displayed are inclusive of all taxes and duties.

For orders shipped outside India, all applicable duties and taxes must be paid by the recipient directly to local authorities. Orders are sent on a DDU (Delivery Duty Unpaid) basis. Our logistics partners can help with customs documentation and payments for a small service fee. These charges must be paid at delivery for your order to clear customs.

For any questions, please contact us at themagehome@gmail.com

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

Delivery Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or failed deliveries due to incorrect or incomplete address details.

Delivery Partners: We partner with reliable courier services to ensure that your order reaches you on time and in perfect condition.

Shipping Delays: The Mage Home uses third-party courier services and is not liable for shipping delays. We provide an estimated delivery timeframe and will offer the best support to ensure timely delivery. For time-sensitive orders, please contact our customer support team for more information.

Order Cancellation: Orders cannot be cancelled or altered after 4 hours of placement. Once an order is packed or shipped, it cannot be cancelled. For prepaid orders, we reserve the right to charge shipping costs in both directions if an order is refused upon delivery.

For any questions regarding your shipment, please contact The Mage Home Care team at themagehome@gmail.com.